Refurbished white goods are pre-owned appliances that have been: Professionally inspected Safety tested Repaired where required Cleaned and quality checked Approved for resale or reuse
We ensure every unit meets strict quality standards before supply.
How much cheaper are refurbished appliances compared to new?
Refurbished white goods typically cost 40–60% less than equivalent new appliances, depending on brand, age, and condition. You get significant savings without compromising on quality or warranty.
What warranty do refurbished appliances come with?
Every refurbished appliance comes with a 12-month parts and labour warranty. If it fails within the warranty period, we'll repair or replace it at no cost to you.
Are refurbished appliances as reliable as new ones?
Refurbished appliances are fully tested, safety-certified, and backed by a 12-month warranty. While they're not brand new, they're quality-assured and reliable. Most failures in appliances happen early in life or very late — refurbished units have already passed the early-failure window and have plenty of working life remaining.
What condition are refurbished appliances in?
Appliances are professionally cleaned, tested, and cosmetically refurbished. They're not showroom-new, but they're in good working and cosmetic condition. Minor cosmetic marks (small dents, scratches) may be present but don't affect function or reliability.
Do you provide energy efficiency ratings?
Yes. Where applicable, we provide energy efficiency grading so you can assess running costs alongside purchase price.
Can you deliver refurbished appliances?
Yes. We offer delivery to your sites nationwide. Speak to our team about delivery options and installation requirements.
Do you sell refurbished appliances in bulk for social housing?
Yes. We work with social housing providers, housing associations, and local authorities equipping multiple properties. Contact us to discuss volumes, specifications, and pricing for bulk orders.
Where do the appliances come from?
Appliances come from our WEEE recycling service, social housing clearances, and commercial property refurbishments. Working units are diverted from recycling and assessed for refurbishment potential.
Are gas appliances safety-certified?
Yes. All gas cookers and appliances are Gas Safe certified before resale. We don't sell gas appliances without proper safety certification.
What happens if an appliance fails within the warranty period?
Contact our team and we'll arrange repair or replacement. Warranty claims are handled directly by our refurbishment team — no third-party call centres or complicated processes.
Can charities and community groups access refurbished appliances?
Yes. We work with charities and community organisations providing appliances to people in need. Contact us to discuss your requirements and any available pricing for community projects.
Do you provide documentation for ESG or social value reporting?
Yes. We can provide carbon savings data, material diversion figures, and circular economy evidence for ESG and social value reporting.
How do I place an order?
Contact our refurbishment team to discuss your requirements. We'll confirm availability, specifications, pricing, and delivery options.
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